Training and Development
As an innovative and energetic company in the highly competitive retail environment, learning and progression from within the company is core to our operation.
Training forms an important part of staff development, focussing on our key business priority of continually improving our service to customers.
We support our people to achieve their potential through access to specially-tailored training programmes, and core skills workshops including effective meeting management, presentation skills, influencing, root cause analysis, personal efficiency and communication skills.
All staff have regular performance reviews with their managers and agree personal development plans (PDPs), setting clear personal performance objectives. This ensures that all staff have the right skills to do their jobs.
