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- This is an opportunity to work with a well-establish global electronics and te
- Competitive salary, excellent benefits, and hybrid model
About Our Client
Our Client is a globally recognised electronics company who are currently looking to find a new Customer Support Agent. This is an amazing opportunity to join an innovative company to progress your career and offer great experience along the way!
Job Description
- To be a key player in the company's support for external/internal customers and retail partners in escalated issues received via phone and email.
- Take part in team briefings and training sessions
- To understand the customer's needs and offer a customer-service driven solution
- Operate and maintain customer related systems to the required standards
- To meet and exceed activity targets, whilst ensuring customer satisfaction
The Successful Applicant
- A problem-solving mindset
- 2-3 year's experience in customer service
- Skilled in all Microsoft Office systems
- Able to receive productive feedback from customers, retailers and the commercial team in regard to their performance
- An influential and highly effective communicator
- A team player able to work and support colleagues across a multi-national organization
What's on Offer
- €35,000-€40,000 per annum
- To work for a top, global leading tech brand
- Hybrid work model
- Staff discount on company products
- Ongoing temp contract with a chance to become permanent
- Excellent benefits, laptop, phone
- Participating in company launches of new products
Contact
Aj Maxwell
Quote job ref
JN-052022-5606706
Job summary
- Job function
- Office Support
- Subsector
- Customer Services
- Industry
- Technology & Telecoms
- Location
- Dublin
- Contract type
- Temporary
- Consultant name
- Aj Maxwell
- Job reference
- JN-052022-5606706
