Customer Support Agent

Dublin Temporary €35,000 - €40,000 per year
  • This is an opportunity to work with a well-establish global electronics and te
  • Competitive salary, excellent benefits, and hybrid model

About Our Client

Our Client is a globally recognised electronics company who are currently looking to find a new Customer Support Agent. This is an amazing opportunity to join an innovative company to progress your career and offer great experience along the way!

Job Description

  • To be a key player in the company's support for external/internal customers and retail partners in escalated issues received via phone and email.
  • Take part in team briefings and training sessions
  • To understand the customer's needs and offer a customer-service driven solution
  • Operate and maintain customer related systems to the required standards
  • To meet and exceed activity targets, whilst ensuring customer satisfaction

The Successful Applicant

  • A problem-solving mindset
  • 2-3 year's experience in customer service
  • Skilled in all Microsoft Office systems
  • Able to receive productive feedback from customers, retailers and the commercial team in regard to their performance
  • An influential and highly effective communicator
  • A team player able to work and support colleagues across a multi-national organization

What's on Offer

  • €35,000-€40,000 per annum
  • To work for a top, global leading tech brand
  • Hybrid work model
  • Staff discount on company products
  • Ongoing temp contract with a chance to become permanent
  • Excellent benefits, laptop, phone
  • Participating in company launches of new products
Contact
Aj Maxwell
Quote job ref
JN-052022-5606706

Job summary

Job function
Office Support
Subsector
Customer Services
Industry
Technology & Telecoms
Location
Dublin
Contract type
Temporary
Consultant name
Aj Maxwell
Job reference
JN-052022-5606706