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Operational Excellence Manager

Wicklow Permanent Hybrid working View Job Description
The successful candidate will be comfortable wearing many hats, moving seamlessly between operational leadership, process improvement, customer support, supply chain coordination, systems optimisation, and commercial decision-making.
  • Join a growing distribution operation
  • Hybrid position - Co.Wicklow location

About Our Client

Our client is a growing FMCG based in Co. Wicklow. You will have the opportunity to Shape the future operating model of the Irish business, lead meaningful operational and digital transformation projects, drive Business Central optimisation and process excellence, work closely with senior leadership across Ireland and the UK and make a significant impact on a business with ambitious growth plans.

Job Description

  • Lead and continuously improve operational processes across customer service, supply chain, warehousing, logistics and finance support.
  • Own and optimise Microsoft Dynamics 365 Business Central, driving data accuracy, reporting improvements and digital transformation initiatives.
  • Manage customer onboarding and operational readiness for major retail accounts including Tesco, Dunnes, Aldi and Circle K.
  • Coordinate forecasting, inventory management and supply planning to ensure excellent product availability and service levels.
  • Drive order-to-cash excellence, improving order accuracy, delivery performance, invoicing and customer issue resolution.
  • Support commercial performance through pricing controls, trade spend tracking, margin management and financial process improvements.
  • Provide day-to-day leadership and support to the Irish operations team while working closely with UK Finance, Operations and Supply Chain teams.

The Successful Applicant

  • Proven experience within FMCG, food, consumer goods, retail supply, or distribution environments
  • Experience managing operational processes across supply chain, finance, customer operations or logistics
  • Strong ERP experience (Business Central, SAP, Dynamics, NetSuite or similar)
  • Track record of driving operational improvements and business transformation initiatives
  • Strong analytical and problem-solving skills
  • Experience working with major retail customers
  • Excellent stakeholder management and communication skills



Desirable

  • Experience supporting Tesco, Dunnes Stores, Aldi, Circle K or similar retail customers
  • Exposure to finance support, trade spend or commercial operations
  • Experience implementing systems improvements or digital transformation projects
  • Warehouse and logistics management experience



This role is ideal for someone who enjoys building, improving, and scaling small operations within a growth-focused FMCG business, where flexibility, initiative, and a genuine team-first mentality are valued just as highly as technical expertise

What's on Offer

  • Competitive salary ranging from €65,000 to €75,000 plus bonus and benefits
  • Opportunity to work in a growing company based in Co. Wicklow
  • Hybrid working (3 days onsite)
  • Join an FMCG business and a growing brand in Ireland during an exciting phase of transformation and change.
Contact
Jess McGeehan
Quote job ref
JN-072026-7053907

Job summary

Job function
Engineering & Manufacturing
Subsector
Operations Management
Industry
FMCG (Fast Moving Consumer Goods)
Location
Wicklow
Contract type
Permanent
Consultant name
Jess McGeehan
Job reference
JN-072026-7053907
Job Nature
Hybrid working